According to the recent J.D. Powers and Associates Home Buyer/Seller Study, Wilkinson & Associates ranks the highest in satisfying home buyers. This inaugural study measured customer satisfaction of home buyers among the national real estate firms.
According to the J.D. Powers and Associates website:
Overall satisfaction is determined by examining three factors for the home-buying experience: agent (65%); office (21%); and services (13%). Â Four factors are examined for the home-selling experience: agent (43%); marketing (38%); office (12%); and services (7%).
In the home-buyer segment, Keller Williams achieves a score of 831 on a 1,000-point scale, and receives highest ratings from customers in all three factors. Following in the rankings are Prudential (820) and Coldwell Banker (816). Prudential performs well in the agent and office factors, while Coldwell Banker performs particularly well in the services factor.
As a member of the Keller Williams family, I feel very proud and honored that we received this recognition. I know it’s my personal mission to help each one of my clients in the Rock Hill SC or Fort Mill SC are either buy or sell their home as pain and stress free as possible.
Real estate can seem like a roller coaster ride at times, but with the right agent, it can be an enjoyable ride at the same time.
You can download a copy of the press release HERE.
